Heavy Equipment Rental Solutions

1. Introduction

STG Groups ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our equipment rental services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

Personal Information: When you contact us or request a quote, we may collect your name, phone number, email address, company name, and project details.

Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and time spent on pages. This data is used solely to improve our website experience.

3. How We Use Your Information

We use the information we collect to: process your rental inquiries and quotation requests; communicate with you regarding your bookings; send service updates or promotional offers (with your consent); improve our website and services; comply with applicable legal obligations; and prevent fraudulent transactions.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website and business, provided those parties agree to keep the information confidential. We may also disclose information when required by law or to protect the rights and safety of STG Groups and its customers.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to enhance user experience. You may choose to set your browser to refuse cookies; however, some features of the website may not function properly as a result.

7. Third-Party Links

Our website may contain links to third-party sites. We have no control over the content and privacy practices of those sites and are not responsible for their privacy policies.

8. Your Rights

You have the right to request access to the personal data we hold about you, request correction of inaccurate data, request deletion of your data, and withdraw consent to marketing communications at any time. To exercise any of these rights, please contact us at the details provided below.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:
STG Groups
No 9 Begum Shahib Street, 3rd Lane, Mount Road, Chennai, Tamil Nadu 600002
Phone: +91 9884115990 | +91 8939205909

1. Acceptance of Terms

By accessing our website or using the rental services of STG Groups ("Company", "we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not use our services. These terms apply to all clients, visitors, and others who access or use our services.

2. Rental Agreement

All equipment rentals are subject to a formal rental agreement signed by both parties. The rental period, rates, delivery terms, and specific equipment conditions will be specified in the rental agreement. No rental is binding until a signed agreement and required deposit have been received by STG Groups.

3. Equipment Use

The renter agrees to use the equipment only for its intended purpose and in accordance with all applicable laws and safety regulations. Equipment must be operated only by qualified, licensed personnel. Unauthorized modifications, sub-letting, or transfer of equipment to third parties is strictly prohibited without prior written consent from STG Groups.

4. Payment Terms

Rental charges are as agreed in the rental contract. A security deposit may be required before equipment is released. All invoices are due within the period specified in the agreement. Late payments may attract a penalty as stipulated in the rental agreement. STG Groups reserves the right to repossess equipment in the event of non-payment.

5. Damage & Loss

The renter is fully responsible for any damage to the equipment during the rental period beyond normal wear and tear. Any theft, loss, or total destruction of the equipment must be reported to STG Groups immediately. The renter shall bear the cost of repair or replacement at current market value. STG Groups recommends renters obtain appropriate insurance coverage.

6. Delivery & Collection

STG Groups will deliver and collect equipment at mutually agreed times and locations. The renter is responsible for ensuring safe and adequate site access for delivery vehicles. Any delays caused by site conditions beyond STG Groups' control may incur additional charges.

7. Cancellation Policy

Cancellations must be made in writing with minimum notice as specified in the rental agreement. Cancellations made within 24 hours of the agreed delivery time may be subject to a cancellation fee. STG Groups reserves the right to cancel any booking in cases of equipment unavailability or force majeure events, with a full refund of any deposit paid.

8. Liability Limitation

STG Groups shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our equipment or services. Our total liability in any circumstance shall not exceed the total rental amount paid for the specific equipment involved. STG Groups is not responsible for any delays, losses, or damages caused by events beyond our reasonable control.

9. Safety Compliance

The renter is responsible for ensuring that all safety regulations, local laws, and site-specific requirements are complied with during the rental period. STG Groups provides equipment in safe and well-maintained condition, but the renter is responsible for conducting pre-operation checks and ensuring safe working conditions on-site.

10. Intellectual Property

All content on this website including text, images, logos, and graphics are the property of STG Groups and are protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

12. Amendments

STG Groups reserves the right to amend these Terms and Conditions at any time. Updated terms will be published on this website. Continued use of our services following any amendments constitutes acceptance of the revised terms.

13. Contact

For questions regarding these Terms and Conditions, please contact:
STG Groups
No 9 Begum Shahib Street, 3rd Lane, Mount Road, Chennai, Tamil Nadu 600002
Phone: +91 9884115990 | +91 8939205909